Ponderosa Park Owners Association Ponderosa Park Owners Association
 
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FAQ
 
 

 
  • Do I need to register to use this website?
     All Ponderosa property owners and residents should register. If you don't you will not have access to password protected areas and materials .
  • How do I contact a Board Member directly
    Click on Contact Us, leave your message and it will be forwarded to the right person.
    If you go to the members section you can look up the Board members email and/or phone numbers. We choose not to post them on the unsecured part of the website to protect their privacy.
  • How do I post a classified ad?
    If you are a Ponderosa lot owner or resident you can advertise your business or list for sale items free of charge. This will be monitored to be fair to all PPOA members.
    The website Admin will not answer questions about clasified Ads- go directly to the person who published it.  We will be reviewing this as the site develops and will be considering running paid classifieds for outside vendors.
  • Can I add an upcoming event?
    Sure if you're a registered Ponderosa Park resident.  On the Home page in the Upcoming Events panel, click on View All Events.  On the Upcoming Events page, click Add New Event.  Complete the form and click Save.
  • What are Data Entry Forms?
    Data Entry Forms are an online method to capture information that previously had to be entered on a paper form.  There are currently 3 Data Entry Forms; Chipping Request (coming soon), Firewise Volunteer Time Sheet (now available) and Traffic & Safety Incident Report (coming soon).  Click on the Data Entry Forms tag on the Home page under Residents, then click on the Form you wish to enter and submit.
  • Some of the fields on the Data Entry Forms have asterisks, e.g. Phone*. What does that mean?
    An asterisk following a field name means the field requires an entry.  Submitting the form without a required field entered will generate an error message.
  • I have brush piles to chip on my property. How do I get the piles chipped?
    From the Home page, click on Data Entry Forms, then Chipping Request.  Enter all of the fields on the Chipping Request form then click Submit.  A message will display that a Ticket has been created along with the Ticket number.  Printable instructions on submitting a Chipping Request can be found by clicking on Documents on the Home page, then Instructions for Submitting a Chipping Request.
  • What happens after I submit a Chipping Request?
    The ticket is forwarded to the Firewise coordinator who will assign a Firewise member to inspect the brush piles.  After the piles are inspected, the Firewise member will change the status of the ticket to Approved and the ticket will be forwarded to the Chipping company.  The Chipping company will update the ticket with the scheduled date for the chipping job.  Once the chipping is complete, the Chipping company will change the status of the ticket to Resolved.  You will receive an email each time the ticket is changed or updated.
  • How do I submit the Firewise hours I spent on my property to the Firewise Committee?
    From the Home page, click on Data Entry Forms, then Firewise Volunteer Time Sheet.  On the displayed Time Sheet page, you must enter your Address, Phone, Beginning Date and Total Hours Worked.  All other fields are optional, but Power Equipment Hours, such as chainsaw hours are important because Firewise receives a higher hourly rate than manual hours.  Power Equipment hours are in addition to Total Hours Worked.  After entering the data fields, click on Submit.  The page will display a Ticket Number.  Printable instructions for and submitting the form can be found by clicking Documents from the Home page, then clicking Instructions for Submitting a Firewise Volunteer Time Sheet.
  • What do I have to do after I submit a Firewise Volunteer Time Sheet?
    Nothing unless there are errors or questions about the entered data.  After the Time Sheet is submitted, the ticket is forwarded to the Firewise coordinator who will review the information submitted.  If something needs to be changed on the ticket, the coordinator will enter a comment about what needs to be changed or added.  You will receive an email with the comments.  At the bottom of the email there will be a link, View Ticket, you can click to open the ticket, make the changes, and Submit the updated ticket.  Once the ticket is correct, the coordinator will change the status of the ticket to Resolved.  You will receive an email notifying you of the status change and also any comments that the coordinator has.
  • Someone was speeding past my property. What can I do about it?
    Submit a Traffic & Safety Incident Report.  From the Home page, click on Data Entry Forms, then Traffic & Safety Incident Report.  The information will be sent to the Sheriff's office for a vehicle watch list.
  • Somebody almost ran me over while I was walking in the Park. Who do I complain to?
    Submit a Traffic & Safety Incident Report.  From the Home page, click on Data Entry Forms, then Traffic & Safety Incident Report.  You can print complete instructions on how to enter the Incident Report .  From the Home page, click on Traffic/Safety, then Instructions for Entering a Traffic & Safety Incident Report.
  • It's deer season again and hunters are driving through. How do I report them?
    Submit a Traffic & Safety Incident Report.  From the Home page, click on Data Entry Forms, then Traffic & Safety Incident Report.  You can print complete instructions on how to enter the Incident Report .  From the Home page, click on Traffic/Safety, then Instructions for Entering a Traffic & Safety Incident Report.
  • What is the Traffic & Safety Incident Report?
    It's a Data Entry Form that can be used for reporting any type of traffic or safety issue in the Park, such as speeding, reckless driving, under the influence or trespassing.  Once the form is submitted, the information is forwarded to the Park Traffic Safety liaison.  Certain types of incidents are reports to the Sheriff's Office.  Get printable instruction on how to enter the Report by clicking on Traffic/Safety, then Instructions for Entering a Traffic & Safety Incident Report.  Do not use the Traffic & Safety Incident Report for a crime in progress.  Always report a crime in progress directly to the Klickitat County Sheriff's office at 911 or (509) 773-4545.
  • Can I remain anonymous when I submit a Traffic & Safety Incident Report?
    There is a checkbox field on the form if you wish to remain anonymous.  The Traffic & Safety coordinator will see your name to resolve the ticket, but your name will not be part of the Traffic & Safety Incident database.